Aeroports de Paris Automatic Tax Refund Kiosks

November 13, 2009 on 9:35 am | In Airlines, France, Paris | Comments Off


Jump The Sightseeing Queues In ParisAéroports de Paris and France’s Directorate General of Customs have launched what they describe as Europe’s first self-service tax refund facility.

The new service, called PABLO (roughly translated as “Program of Tax Refund Clearance by Optical Scanning”), aims to speed up tax refund procedures for travelers before their departure through a series of kiosks. Passengers can validate their tax refund form in two easy steps first through a bar code optical scanning terminal located in the check-in area, and through a second in the boarding lounge to confirm their exit from French territory.

The system has been tested at CDG Terminal 2A since November 2007, and has since been extended to all terminals at the airport. There are now 35 kiosks in use.

To communicate the benefits of using the service, Aéroports de Paris has distributed brochures through its terminals in several languages and created a poster and online promotional campaign.

PABLO was born out of a Customs’ initiative with the participation of Aeroports de Paris and several partners — BAR (The Board of Airlines Representatives), AOC (Community of Airlines Operators), Air France-KLM, and DPAF (Direction of the Frontiers Police).

For more information, visit www.douane.gouv.fr

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