Heathrow Express Adds Check-In Service at Paddington Station

December 7, 2009 on 9:52 am | In Airlines, London, Rail Tours, United Kingdom | Comments Off


BMIHeathrow Express, which runs service from London to Heathrow, has made Paddington station the first U.K. railway station to offer Flight Information Display Screens and Common User Self Service Customer Check-In Services.

These facilities have been designed to make travelling to the airport more convenient and efficient for customers.

Heathrow Express Managing Director Richard Robinson said: “People do not always get the opportunity to print their boarding pass before getting to the airport.

By introducing this service at Paddington, customers have the opportunity to print their boarding pass and avoid the hassle of queuing for check in at the airport. Customers can then proceed direct to their airline’s designated bag-drop if they have hold luggage. Customers can rest assured on the train because they already know where they are sitting on the plane.”

The Customer Check-In Services consist of three machines located below the screens and next to the Heathrow Express ticket office.

The machines are easy to use with touch screen facilities. Customers can print their boarding pass and view their flight information before they arrive at the airport, helping them to feel more at ease on their way to Heathrow.


Buy tickets for the Heathrow Express trainThe machines are initially available for passengers travelling on four airlines: Delta Air Lines, Finnair, Iberia and United Airlines.

The Flight Information Display Screens show the day’s flights, the airlines, the terminal and departure times.

They are placed by the Paddington Station Heathrow Express ticket office and half way down platforms 6 and 7, which are also dedicated solely to Heathrow Express.

For more information, visit the ad to the left.


Buy Eurostar tickets here

No Comments yet

Sorry, the comment form is closed at this time.


Powered by WordPress with Pool theme design by Borja Fernandez.
Entries and comments feeds. Valid XHTML and CSS. ^Top^