Tokyo Metro Uses iPads to Help Visitors

January 28, 2011 on 1:41 pm | In Asia, Japan | Comments Off

Tokyo Metro has been testing the use of iPads since Dec. 1 at Omotesando and Ginza stations. The iPads provide information in English, Chinese and Korean, and offer a convenient way for visitors to quickly understand how to get to where they want to go and points of interest at each location. At those two stations, the iPads have an app that allows station staff, foreign visitors and a call center interpreter to help with inquiries simultaneously. In addition to the iPad trial, other stations have, since August 2010, been assisting visitors looking for help by referring them to a call center that is open from 9 a.m. until 10 p.m. For more information, visit www.tokyometro.jp/en/support/index.html

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