Despite the global economy’s twists and turns and the possibility of a global trade war looming, the U.S. corporate travel market is expected to continue on its growth path.
Here are four trends Phocuswright analysts identified in the U.S. corporate travel segment:
– Simplifying the travel program to make it easier for travelers to make the right choice and trust the process, including seamless integration of payment and expense.
– The return of bleisure – extending business trips for a leisure stay to explore a destination is making a return on the agenda.
– Virtual cards and digital wallets – but it will take some time before they’re implemented on scale.
– Shifting travel decision-making from marketing/procurement to the chief technology officer (CTO) – it’s important to integrate a company’s travel program with its enterprise resource systems to drive future decisions.