Jetsettersblog

它是胜利，胜利，胜利情况。 在10月之前31日预定您的滑雪假日并且保存£100每人小册子价格。 This offer is valid on all Snowline and VIP chalets in all resorts for the weeks of 4th/11th/18th January 2009 and 8th March 2009, plus Christmas week in Morzine (21st December 2008).

Snowline and VIP offer an extensive range of chalets in some of the most desirable ski resorts in the Alps. From chic contemporary apartments to substantial, detached properties, each chalet has its own individual charm and unique style. Many are ski in or out, most have hot tubs and all come with DVD libraries and board games for cosy evenings around the fire. Whether it’s for larger families or couples, there is a chalet to suit everyone.

The early bird definitely gets the worm and with Val d’Isère, Zermatt and La Plagne all located at high altitudes, you are guaranteed snow throughout the season. It’s also guaranteed you’ll enjoy a warm stay and superb service; post piste spa treatments and massages, fine dining and all-day care for children by fully qualified and vetted nannies. So what are you waiting for…get ahead of the crowds and book now

Sample Saver Week Prices:

VIP (0844 557 3119; www.vip-chalets.com) offer 7 nights at Chalet Madrisah (sleeps Saver Week on 8 January 2009 at £779 per person including return flights from London, transfers and accommodation on a catered basis.

Snowline (0844 557 3118; www.snowline.co.uk)  offer 7 nights at Chalet Atilla (sleeps 14) Saver Week on 11 January 2009 at £509 per person including return flights from London, transfers and accommodation on a catered basis.

Two new ski-in/ski-out chalets

Free ski instructor or ski guide early booking offer

The best chalet cooked meals available in Les Trois Vallées

Chalet specialists Fish & Pips has added to its reputation as the market leader in supplying quality, gourmet ski holidays to Les Trois Vallées, by expanding its ski-in/ski-out chalet portfolio in Méribel for the 2008/9 ski season.

Staying true to its original philosophy, the programme is once again focused towards providing guests with exceptional cuisine, an outstanding collection of chateau and domaine-bottled wines and highly qualified staff.

Now in its fourth year the company was founded by experienced seasonaires and Cordon Bleu trained chefs Holly Fisher (the ‘Fish’) and Philippa Eyles (the ‘Pips’). Eyles comments: “The two new chalet additions fit perfectly with our existing portfolio, which has been very well received by visitors – with over 65% of our guests either being recommended to us or coming back for yet another ski holiday with Fish & Pips.”

New for 2008/9 are the ski-in/ski out five-bedroom Chalet du Guide (sleeps up to 12) and three-bedroom Chalet L’Ours (sleeps six). Both chalets are picturesque, traditional Savoyard style properties and are situated just moments from the ski lifts and village centre.

The price of a week’s stay at the Chalet du Guide, which also has its own hot-tub, starts from just £495 pp (week commencing 13 December), rising to £935 pp during half-term week (commencing 14 February).

A week’s stay at Chalet L’Ours starts from just £715 pp (week commencing 21 or 28 February), rising to £875 pp during half-term week (commencing 14 February).

Continues Eyles: “We continue to be 100% focused towards providing our guests with exceptional cuisine, and the only way to achieve this is by employing highly qualified and experienced chefs (unlike other tour operators who send inexperienced staff on a one week learn-to-cook course). With complete autonomy in the kitchen, allowing them to let their creative juices flow, we are confident that our chefs will provide guests with the best chalet cooked meals available in Les Trois Vallées this winter.”

As an added bonus, guests booking an entire chalet this winter, will also receive a free afternoon of ski guiding or instruction from a Parallel Lines ski instructor. Whether beginner or advanced, skier or snowboarder, adult or child, the British instructor will adapt the afternoon to fit with your requirements.

All prices include seven nights’ catered chalet accommodation (daily breakfast and afternoon tea plus a four-course evening meal six days a week with unlimited beer, wine and soft drinks). Flights and transfers extra.

Please telephone Fish & Pips on 01483 421 777, or visit www.fishandpips.co.uk or further details.

Pierre Graff, chairman and CEO of Aéroports de Paris, and Jean-Cyril Spinetta, chairman and CEO of Air France-KLM, inaugurated the new terminal 2G at Paris-Charles de Gaulle on Sept. 9, in the presence of Christine Lagarde, Minister for the Economy, Industry and Employment of France. The decision to build Terminal 2G corresponded to two fundamental desires — AirFrance and its regional subsidiaries, Brit Air, City Jet and Régional, wanted to consolidate their traffic in a single location, and Aéroports de Paris wanted to increase its handling capacity to support the growth in traffic within the Schengen area.

The new terminal has more gate parking stands, improved connections for passengers and a new lane for aircraft to minimized taxiing time and save on fuel. It also has gate-parked aircraft, easier international connections, rapid baggage check-in system and simplified access, all designed to reduce operating costs. The new terminal is designed to handle the needs of disabled and reduced-mobility passengers, and has new services for business travelers.

Once terminal 2G enters into service, flights will be operated to the following 20 destinations: France: Clermont-Ferrand (Brit Air & Régional), Limoges (Airlinair for Brit Air), Mulhouse-Basle (Régional), Pau (Régional), Rennes (Airlinair for Brit Air), Strasbourg (Brit Air);? Germany: Bremen (Régional), Hanover (Régional), Leipzig (Régional), Munster (Régional), Nuremberg (Régional); Spain: Bilbao (Brit Air), Vigo (Régional); Italy: Florence (City Jet), Genova (Brit Air), Pisa (Brit Air), Trieste (Brit Air), Verona (Régional); Slovenia: Ljubljana (Régional); and Sweden:

 Gothenburg (City Jet, Régional). There is a 750-space parking lot adjacent to the terminal, 18 self-service check-in kiosks, 10 self-service transfer kiosks, 12 baggage drop-off points including one specially designed for reduced-mobility passengers, 8 customer information points including one specially designed for reduced-mobility passengers, 20 boarding gates and 12 disembarkation gates. The new terminal can handle about 70 flights per day.

For more information, visit www.aeroportsdeparis.fr

The Eurail Group is bringing out several special edition extended rail passes, offering free travel days good for travel throughout Europe in the spring. With fewer crowds, lower airfares and more availability in hotels, spring is a good time to travel to Europe.

Tourist attractions, such as museums and monuments, are less crowded and the weather is also pleasant. Eurail is launching a special off-peak promotion, offering free travel days on two of its products: the Eurail Select Pass and the Eurail Global Pass.

The Eurail Select Pass allows customers to choose three or more adjoining countries in which to travel, enabling a tailor-made rail pass. For those wishing to cover more ground, a Eurail Global Pass gives travelers access to 21 participating countries from January.

Customers buying a 15- or 21-day Eurail Global Pass will instead receive 21 days or one month, respectively. The Eurail Select Pass 3 Countries, valid for six or eight days within two months, now comes with an additional two travel days.

These passes go on sale worldwide (outside of Europe) from Oct. 1.

To be eligible for the additional travel days, passes must be purchased before the end of November. Travel can start as from March 1 and must be completed by May 31.

All Eurail Passes are available from Eurail’s network of authorized Sales Agents worldwide: ACP Rail International (www.eurail-acprail.com);

Eurail (www.Eurail.com); Flight Centre (www.flightcentre.com);

www.OctopusTravel.com;

Rail Europe (North America: www.raileurope.com,

rest of the world: www.raileurope.fr),

and STA Travel (www.statravel.com)

Auto Europe has extended its free GPS rental offer in Europe with car rental services.

Travelers will receive a free Gamin Nova 270 or similar for the duration of their rental with routing maps of Western Europe and most of Eastern Europe with car rental services in Italy, France, Austria, Ireland, UK, Switzerland, Germany, Spain and Norway. In addition, Auto Europe is also offering this promotion with any Peugeot Open Europe lease of 17 days or longer and with any long term rental of 21 days or longer. The free GPS offer is valid with minimum seven-day car rental reservations booked now through Sept. 30. The offer applies in Italy, France, Austria, Spain and Norway with any intermediate car rental or larger for travel through Nov. 30.

The GPS offer is valid in Ireland and Switzerland for travel through Oct. 30. Germany is valid with any compact car rental or larger for travel now through Oct. 31. UK is valid with any intermediate car rental or larger for travel through Oct. 31.

Free GPS offer is valid on select Peugeot models with Auto Europe’s Peugeot Open Europe program for travel through Nov. 30, and with any car category booked for 21 days or longer for travel through Oct. 31. Free GPS rental validity dates exclude shipping and handling charge of $40. Optional insurance is available at $1 per day.

Offer is subject to change without notice. Additional restrictions apply.

Costa Cruises inaugurated the new passenger port in St. Petersburg, Russia, on Sept. 10 when the Costa Mediterranea became the first ship to call on the port. The cruise facility was built to accommodate cruise ships and their guests with a public and private investment worth $13 billion.

Capt. Anelito Montesarchio was the first person to disembark from the ship and was welcomed by the governor of St. Petersburg, Valentina Matvienko. The opening of the new port was celebrated with a performance by the Catalan theater group Fura del Baus.

In addition to the governor, the inauguration of the new facility was attended by Alexander Davydenko, deputy minister of transport of the Russian Federation; Mario Martini, senior vice president of sales and marketing for Costa Crociere; and Shavkat Kary-Niyazov, president of Marine Faade, the company that managed the construction of the port.

The new passenger port in St. Petersburg is the first in Russia that is able to accommodate the latest generation of cruise ships, whose length exceeds 900 feet. Situated on the western side of Vasiljevskiy Island, it is near the old town and convenient to the main attractions of the city.

The project will occupy 400 hectares and entails several stages of development, with work scheduled for completion by 2010. Upon its completion, the new passenger Port of St. Petersburg will become the largest cruise and ferry industry project in the world. By the time it is finished, the port will have seven berths, three cruise terminals and one ferry terminal.

The new port’s capacity will be 12,000 passengers a day and 1.2 million passengers a year. For the time being, one cruise terminal and two 300-meter berths are operating. The project will also incorporate business centers, exhibition halls, residential development and other facilities that will change the view of the St. Petersburg waterfront.

St. Petersburg is Russia’s busiest cruise port and one of the main cruise destinations in Northern Europe. The number of cruisers has increased from 163,000 in 2003 to an estimated 400,000 in 2008. “Being able to inaugurate the new passenger port of St. Petersburg with one of the ships in our fleet is a great honor and a great opportunity for us — this new port facility is vitally important to the future development of cruise shipping in Russia, and is clear testimony to the attention being paid to the cruise industry by the government of the Russian Federation and the local authorities in St. Petersburg,” Martini said.

Costa’s ships first sailed to St. Petersburg back in the early 1970s, with North Sea cruises on the Federico C and on Costa�s historic flagship Eugenio C. Today, Costa Cruises is the leading cruise line for the Russian port in terms of both the number of ship calls and the number of cruise passengers.

This year, Costa’s ships will make 28 calls in St. Petersburg, bringing about 50,000 cruisers and accounting for around 12 percent of the port’s cruise passenger traffic. Direct expenditure by Costa in St. Petersburg in 2008 amounts to about 8 million euros. There are four Costa vessels that have been deployed in St. Petersburg in 2008 — the Costa Mediterranea, Costa Atlantica, Costa Victoria and Costa Marina.

In 2009, the new Costa Luminosa will call on St. Petersburg along with the Costa Mediterranea, Costa Atlantica and Costa Magica. The Costa Luminosa, Costa Mediterranea and Costa Magica will offer new itineraries to the Baltic cities, including an overnight stay in St. Petersburg.

Euroscape Pty. Ltds Managing Director, Ms. Iva Dalco, is delighted to announce the launch of the 2009 Europe and Russia Cruises program, now being distributed through our recently enhanced ET2 Web Site (www.euroscape-travel.com) and our just released, 2009 Cruises: Europe and Russia Brochure, offering an array of all inclusive Cruise Packages in some of the most enthralling River and Sea Cruise destinations.

Euroscape’s 2009 Cruise program offers great packages ranging from couples, family groups to high-end luxe sojourns, including options galore for travelling through culturally and historically significant locations, such as Russia, Ukraine and Turkey, the Baltic States, Czech Republic, Hungary, Belgium and the Netherlands as well as beautiful Adriatic and Mediterranean countries including Italy and Croatia, the Greek Isles, Spain, Malta, France and Tunis.

Euroscape’s Product Manager, Russian born and educated, Mr. Boris Greiss said, River and Sea cruising is a great leisurely way to explore and appreciate the regional attributes of different countries. Mr. Greiss went on to say, Russia’s extensive and famous waterways are probably the most popular of our River Cruises. Passenger feedback recognises the unique history, culture, cuisine and shopping experiences that are gained from River Cruising, along with exceptional value for money from an all inclusive Cruise, meals (and beverages), activities, port taxes, welcome reception and gala events. Many of the Cruises include Sightseeing Tours, Professional Cruise Director and themed dinners, making for a most memorial and enjoyable occasion.

Featured packages for the 2009 Cruises program include festive getaways, sailing the Mediterranean with Pullmantur Cruises. One such itinerary is the eight-day/seven-night sea voyage between Athens and Venice on board the Empress, starting from AUD$1907 per person, twin share. Cruising to Dubrovnik, Santorini, Rhodes and Mykonos is perfect for those looking for a relaxing and compact short holidays.

Another great seven-night Pullmantur Cruise is the Helsinki to St. Petersburg journey on board the Zenith, which includes stops at great ports in Scandinavian countries and the Baltic’s, such as Copenhagen, Gdynia and Tallinn and is priced from AU$2119 per person, twin share.

For those seeking a more upmarket adventure through some of Europe’s more prestigious locations, Euroscape is offering amazing luxury yachting adventures upon the renowned Sea Cloud II. With a bottle of Champagne on arrival to set the scene, these getaways offer a refined tour through cultural gems such as Stockholm, Visby, Helsinki and St. Petersburg. Early Bird deals are available for those booking now and pay before 30th November 2008.

EUROSCAPE� WEB SITE� 2009 CRUISES PROGRAM

Euroscape’s ET2 Web Site is the place where all of Euroscape’s travel products are contained for Quotations and Bookings and depending on the Travel Product type (Hotels, Apartments & Villas, Tours and Cruises, etc.) and the sourcing country, Euroscape offers online Availability� Booking facilities for many products and nominated date ranges. Many of the Russian Cruises have �online availability�, enabling intending passengers, through their Travel Agents, to secure the required travel dates.

EUROSCAPE’S 2009 CRUISES BROCHURE

Euroscape’s Brochures generally represent a small percentage of what Euroscape has within their Travel Products database. In the case of Cruises, Euroscape does have the majority of the Cruise products in the brochure. There are of course more Cruise products in the ET2 Web Site, many of which are currently available online. Euroscape is constantly updating its ET2 Web Site with both new Cruise products (and numerous other travel products) during the Cruises program season, as well as making changes to prices, particularly for Cruise specials and last minute opportunities from Suppliers, so it worthwhile checking Euroscape’s ET2 Web Site.

Uniworld Boutique River Cruise Collection is making Europe even more tantalizing in 2009 with the debut of their Epicurean Adventurer Program in which guests can indulge their passion for fine wines and gourmet foods.

Guests aboard a Uniworld cruise featuring the Epicurean Adventurer Program will enjoy a host of culinary delights including private wine tastings, special wine and food pairings, cooking demonstrations and unique onshore excursions.

With our new Epicurean Adventurer Program, we’re giving our guests the ultimate in entertainment and education,” said Guy Young, president of Uniworld. “Now they can explore regional foods and wines in an entirely new way.”

Uniworld’s intimate boutique, hotel-style ships offer the perfect setting for an in-depth discovery of the preparation and pairing of premier foods and wines. On each Epicurean Adventurer cruise, guests enjoy a special dinner prepared with the region’s freshest ingredients and learn how to select the perfect wine to complement the meal.

Guests will also have the opportunity to participate in cooking demonstrations led by master chefs who reveal trade secrets and techniques to help ‘students’ create their own gourmet dishes. Guided shore excursions will take guests into castles and vintners’ homes for private wine tastings, or to local open-air food markets to sample regional treats. Overall, the new Epicurean Adventurer Program is designed to give Uniworld’s guests, as they journey through Europe, even more memories to savor.

Uniworld’s Epicurean Adventurer Program will be available on the following 2009 cruises:

Danube Discovery. Travel from Vienna to Nuremberg in nine days with fares starting from $2,099 per person

Rhine Discovery. Travel from Nuremberg to Basel in nine days with fares starting from $2,099 per person.

Grand European Discovery. Travel from Basel to Vienna in 16 days with fares starting from $4,049 per person.

Legendary Rhine & Moselle. Travel from Amsterdam to Basel in 14 days with fares starting from $3,599 per person

Paris & the European River Romance. Travel from Paris to Nuremberg in 11 days with fares starting from $1,999 per person.

Paris & the Heart of Europe. Travel from Paris to Vienna in 18 days with fares starting from $4,059 per person

Paris & the Grand European Waterways. Travel from Paris to Bucharest in 32 days with fares starting from $7,259 per person

Burgundy & Provence. Travel from Arles to Chalon in nine days with fares starting from $2,059 per person.

Grand European Explorer: Travel from Basel to Bucharest in 30 days with fares starting from $8,199 per person.

About Uniworld Boutique River Cruise Collection

Los Angeles-based Uniworld Boutique River Cruise Collection, the premier river cruise company, was recently named to Travel+Leisure’s World’s Best Top 10 Small Cruise Lines, Condé Nast Traveler’s 2008 Gold List and their Reader’s Choice Awards for World’s Top 10 Small Cruise Lines.

Uniworld features intimate boutique, hotel-style cruise ships with an average capacity of 134 guests, and a ratio of one staff member for every three guests, world-class cuisine, and expertly planned itineraries with custom-blended shore excursions. The company offers over 500 departures on more than 35 itineraries sailing on 12 rivers in over 20 countries throughout Europe, Russia, China and Egypt.

PARK CITY, Utah - The competition promises to be full of action as the U.S. Snowboarding Grand Prix returns for its 13th season as America’s top snowboarding competition tour. The Grand Prix will feature new stops at Copper Mountain in Colorado’s Summit County, Boreal Mountain Resort in the North Lake Tahoe region near Truckee, CA and a return to Vermont’s Killington for the final stop of the tour.

“I am excited about the resorts that we are partnering with for the U.S. Snowboarding Grand Prix because not only are they all great destinations in great locations, but they are creating new ways for snowboarders to ride resorts,” said Grand Prix Tour Director Eric Webster. “The line-up of Copper, Boreal and Killington seems like the perfect mix of progression and history which is fitting as the Grand Prix enters its 13th season.”

NBC and Versus will be on hand to broadcast the competition. (Schedule details will be released closer to competition.)

Copper Mountain Kicks the Tour Off

The Grand Prix kicks off Dec. 12-13 at Copper Mountain, one of the best snowboarding resorts in America. No stranger to the Grand Prix tour after hosting it in 1998 and 1999, Copper, which is known for encouraging innovation in snowboarding with its terrain, has signed on to host the tour for three years. The event, which will take place just 75 miles outside of the Denver area, will open with the traditional men’s and women’s halfpipe competition and will include an exciting nighttime exhibition event with the Paul Mitchell Progression Session.

“I am really looking forward to the Grand Prix being at my home mountain,” said Clair Bidez (Minturn, CO), who was on the podium in two of the Grand Prix stops last season. “I know that they’re going to do a really good job with it and I can’t wait to be there with my friends and family watching.”

This season, Copper launches Woodward at Copper. The 19,000 sq ft indoor facility and on-hill components are a first of the kind, using progressive learning techniques already at play in skateboarding and BMX and applying them directly to skiing and riding. Athletes will have an opportunity to progress their skills in a safer, more controlled environment. Woodward at Copper will offer Winter Experience this season and Summer Camps in 2009. (More info www.woodwardatcopper.com).

California’s Boreal Joins the Tour

The tour migrates further west to Boreal, which is right off of I-80 between Reno and Sacramento, Jan. 29 - Feb. 1. Riders will boost their best tricks in the Boreal Superpipe, a 22-foot-pipe which will have athletes going bigger while providing them with a chance to show off their best runs in an Olympic sized halfpipe as the 2010 Olympics in Vancouver hover on the horizon.

Also adding to the excitement in the resort located atop Donner’s Summit is the addition of the Visa Snowboardcross Championship series to the competition lineup. The Tahoe area is busting at the seams with top U.S. Snowboarding SBX athletes, including reigning X Games gold medalist Nate Holland (Squaw Valley, CA), Jeep King of the Mountain champion Shaun Palmer (South Lake Tahoe, CA) and Olympian Jayson Hale (Sierraville, CA). The competition will have riders vying for the right to claim the title in a town full of local talent.

“I’m stoked to compete in my hometown. It will be an opportunity to have a lot of friends come and see what I do when I’m gone for half the year,” Holland said. “It will be a unique experience having them at the race and cheering for me. It’s a little added pressure, but I thrive on pressure.”

Killington Awards the Grand Prix Champions

The Grand Prix returns to Killington, right in the heart of New England, for the second year in a row on the final stop of the tour March 14-15. The Killington competition will also include a 22-foot halfpipe and the overall Grand Prix champions will be crowned. Last year snowboarding phenom Louie Vito (Columbus, OH) took top billing with two wins on the tour and Olympic champion Kelly Clark (West Dover, VT) proved her medal winning her fourth Grand Prix title. The weekend snowboard celebration also will feature the final Paul Mitchell Progression Session of the tour.

“Killington has always been a leader and innovator in creating ways to make snowboarding at resorts better, especially this year with the resort building a new Burton Stash trail, and combined with a dedicated staff, creative terrain and events like Spring Loaded that are legend in the sport,” Webster said.

With a field of about 100 invited halfpipe athletes, the U.S. Snowboarding Grand Prix looks to make waves as the 13th season brings the best snowboarding competitors to towns across the U.S.

2009 U.S. SNOWBOARDING GRAND PRIX SCHEDULE:

Dec. 12-13, 2008, Copper Mountain
Friday, Dec.12 - Men’s Halfpipe Qualifiers
Saturday, Dec. 13 - Women’s Halfpipe Qualifiers, Halfpipe Finals and Paul Mitchell Progression Session (night exhibition event)

Jan. 29 - Feb. 1, 2009, Boreal Mountain Resort
Friday, Jan. 30 - Halfpipe Qualifiers
Saturday, Jan. 31 - Halfpipe Finals
Sunday, Feb. 1 - SBX Qualifiers and Finals

March 14-15, 2009, Killington Resort
Friday, March 13 - Halfpipe Qualifiers
Saturday, March 14 - Paul Mitchell Progression Session Qualifiers and Halfpipe Finals
Sunday, March 15 - Paul Mitchell Progression Session Finals

With so many chalets on the market, choosing the right holiday can seem like a challenge. To help your readers to book their dream chalet holiday, we’ve put together the definitive list of the questions to ask when booking a ski holiday to make sure they get the holiday they really want.

TOP TEN BOOKING TIPS
From classy and comfortable to cheap and cheerful, there are hundreds of chalets out there and finding the one that suits you can seem daunting. Lucy Crisp lays out the top 10 questions to ask to ensure you book a chalet holiday that’s right for you.

1) How well do you know the product?

A thorough knowledge of services is key and this is where smaller operators and owner-managed chalets excel as they know the exact details of their individual chalets inside out, rather relying on the same vague brochure information on countless chalets which you have.

2) Have you seen the chalet?

Ask whether the sales agent actually seen the chalet you are interested in booking, or whether there is anyone else on the team you can talk to who has. This can be invaluable so you can clear up any worries about sleeping arrangements, en-suites, the seating area and realistic distances to the lifts, restaurants, bars and other vital amenities.

3) Tell me about the resort.

Ask as many questions as you can to check it meets your needs. Good questions include: is it snowsure for the time of year; is it the right level of skiing for my group; how much is the lift pass; does the resort have the après ski/nightlife/restaurant scene I’m looking for and is the resort beautiful or purpose built?

4) What’s it like on the slopes?

When it comes to the skiing, ask about the transport to and from the pistes. There may be a mini bus service, but is it regular and reliable? If you like long leisurely lunches, check you won’t be stuck with canteen style sandwiches and soup. Smaller operators usually specialise in a few resorts so they know their resorts well as they’ll have been to the resort, skied the area and know the ski instructors, restaurants and nightlife like a local.

5) Are the pictures real?

Sometimes, brochures and website use generic or stock pictures to represent a typical chalet or meal. If you’ve been sold on beautiful interiors or sumptuous looking food, check it’s actually what you’ll get as top quality operators like The Alpine Club (www.thealpineclub.co.uk) only include images that are of their actual interiors and cuisine. Check also that the plans are accurate regarding the size of rooms and the number of en-suites.

6) Who are your staff?

Although gap year students and people in their early twenties are often enthusiastic, energetic and keen to learn, inexperienced teams can lead to problems. This is because they usually have a steep learning curve which is often at your expense as they learn how to manage their roles and responsibilities. In addition, inexpert staff often find themselves foundering when it comes to problems, complaints and crisis which can be even more dramatic in the accident-prone context of the mountains.

7) Is the chef qualified?

While we’ve become a nation of Jamie Oliver’s who can whip up a dinner party for six, it takes a qualified chef produce gourmet cuisine at restaurant standard six nights a week. The ability and flexibility to change the menu based on guest’s requests is a skilled job and in the same way that you take your car to a mechanic when it breaks down, it pays to choose a chalet company like Purple Ski (www.purpleski.com) who employs professional chefs.

What’s included?

Although booking a chalet holiday usually means that six days meals and linen are included, there is a lot of variation between operators regarding what else is included from flights and transfers to lift passes and equipment hire. Most of the time, it should be clear what you’ve paid for from the brochure, but it’s always worth double checking so you don’t get any nasty surprises.

9) What’s my back up?

It can be extremely frustrating to go on holiday and be disappointed because the standards aren’t high enough, the chef is late or the chalet is dirty. A good chalet company or tour operator will have a system in place to sort this out, but this is where owner-managed chalets where the owners are resort-based really come into their own. This is because owners-managed operators like the Alpine Club are passionate about ensuring their guests have a holiday that meets or exceeds their expectations. They make it a priority to be in the resort everyday instead of relying on a corporate head office in the UK staffed with sales agents separate from the operation in the Alps who have to manage from afar. This means it is usually very easy to get any issues resolved quickly and satisfactorily.

10) Can I have your name?

Taking a note of the sales person’s name can be useful for a variety of reasons. Firstly, it can save time if you have to phone back with another query. Secondly, it means that you have a record of what you’ve been told and by whom. In larger companies, the person who sells the holiday is not necessarily responsible for delivering the service, so can promise things that may not end up being delivered. Having the name of the operator gives you a back up, but also finding out to whom you’re talking to can be very reassuring. Knowing that you’ve booked through an experienced sales person or the owner can provide reassurance that you will receive the holiday you’ve been promised.