Another Industry First for Scenic – A River Cruising Travel Guarantee
Scenic Partners with Top Global Insurance Firm to Guarantee Their Cruise Against Unforeseen Events
Scenic has been a driver of luxury and guest services in the river cruise industry since it launched its first ship in 2008 – first with outdoor balconies and then all-weather
Sun Lounges, first with truly all-inclusive fares, first with butlers and six on-board dining options, etc. So, it should come as no surprise that beginning in 2017, Scenic will be the first to offer a River Cruising Travel Guarantee for every guest – at no charge. Scenic has partnered with a major global insurance company to put together an insurance plan that automatically covers every guest on the commencement of their cruise for any delays or cancellations due to weather, natural disasters, mechanical breakdowns or labor strikes. Coverage will include high/low water issues that plague the industry every year. And just as impressive is that approved claimants will receive direct monetary refunds, up to $750 (C$1,000) per day with a maximum of seven days or $5,250 (C$7,000) per guest, instead of the industry standard of future cruise credits.
If a Scenic Cruise is delayed or cancelled once it has commenced and before disembarkation, guests will be reimbursed for some or all of their cruise fare (up to the aforementioned cap) under the following circumstances:
The insurance is designed to insure for unforeseen events rather than minor delays or deviations. Embarkation or disembarkation less than 100 kilometers from the scheduled port, ship swaps that do not
Scenic strongly recommends its guests purchase personal travel insurance as the River Cruise Guarantee does not cover travelers for the cost of trips should they be unable to commence or finish a trip due to their own personal or medical issues or for medical needs or evacuation during the cruise.
Scenic offers award-winning, all-inclusive escorted tours in Europe, Australia, New Zealand, the Americas and elsewhere, while offering the same level of expertise and the only truly all-inclusive river cruises in Europe and the Mekong, Irrawaddy and Russia.
Additional information on these and other cruises, brochures, and reservations can be obtained via travel agents or in Canada:www.scenic.ca; phone 866-689-8611; or e-mail: firstname.lastname@example.org; and the US: www.scenicusa.com; phone (844)788-7985; or e-mail: email@example.com. Brochures can also be downloaded directly from the website.