Portloe’s Lugger Hotel Receives Five Star AA Rating
August 2018…// Portloe’s Lugger Hotel is delighted to announce that it has been awarded a prestigious Five Star rating by the AA, alongside Two AA Rosettes, following a recent inspection. Described by the AA as combining “a well-managed establishment, a focused team, and a delightful environment”, The Lugger’s culinary offering was singled out for particular praise, both for its cookery and quality of ingredients. The award marks The Lugger as Cornwall’s only five star-rated Inn, further cementing its reputation as a leading establishment in the region.
Inspectors from the AA awarded a five-star rating across the board, indicating a score of 85% or above across its services, accommodation, as well as cleanliness and food. The menu was praised as “well balanced and imaginative”, while the “technical skill from the kitchen team”, alongside the “balance of flavours” were also lauded. The innovative menu, when allied to the “lovely building and enviable location”, combined to deeply impress the inspectors. Dishes singled out for praise included the butter poached cod with miso, the passionfruit crème brulee, as well as the lamb terrine with green peppercorns.
In turn, the accommodation was praised for its “presentational standards” and “well-coordinated” furnishings, while the atmosphere of the public spaces also impressed. Reinforcing this, the hospitality from the hotel team was lauded for its “truly guest-focused approach”, in addition to the warm welcome and friendliness from staff throughout the business.
“We are thrilled to have received such a glowing report from the AA following their recent visit and inspection”, commented General Manager Anne MacDonald. “We have enjoyed a strong period of trading across recent months, with the team working superbly to ensure all our guests receive true Cornish hospitality and a memorable experience in Portloe.”
“Anne and the team have worked extremely hard to not only maintain the high standards set by The Lugger in recent years, but to surpass them”, added Graham Marskell, Managing Director of Operations for Bespoke Hotels. “Since arriving in Cornwall last year, Anne has both inspired her staff and delighted her guests in equal measure, and it’s extremely satisfying to see the hotel’s high standards of service recognised by the AA.”
Room rates start from £105 per night and £143.00 per night, including breakfast
For further information on The Lugger, please visit:
The Lugger Hotel
01872 501 322
Formed in 2000, Bespoke Hotels has grown to represent over 200 properties worldwide, and now stands as the UK’s Largest Independent Hotel Group. Ranging from specialist golfing hotels, to award-winning spa resorts and chic city centre properties, the group prides itself on a diverse roster and a unique, individualised management style.