Most upscale hotels claim the best service. But the Milestone Hotel and Suites, in London’s ritzy Kensington, can boast of coming out on top in Travel & Leisure’s “World’s Best Service” reader survey.
”Polling a near-perfect 98.61, The Milestone beat stiff competition from such groups as Aman resorts and Mandarin Oriental hotels to take first in the survey,” said a press release.
The awards are given, says Travel & Leisure’s, for “. . .formal, thoughtful and above all discreet service.” that is “warm, responsive and intuitive.”
The Milestone has 63 deluxe rooms and suites, It is located opposite Kensington Palace and the open spaces of Kensington Gardens and Hyde Park, within walking distance of both Knightsbridge and Notting Hill.
Hotel facilities include Stables bar, a black and white conservatory, and the hotel’s award-winning restaurant, Cheneston’s. A heated resistance pool, gym and sauna are also at guests disposal. Children are welcome, as are pets.
The Milestone has a staff to guest ratio of two to one. Staff members help guests pack and unpack.
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